13) What is your refund policy?

Please choose carefully when buying as Mad Pacific do not refund unless your items are faulty. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please  refer to our Returns Policy for more information.

Back to FAQs